Return Policy
Return Policy
We want you to be satisfied with your order. If you need to request a return, please review the policy below.
Return Window
Items may be eligible for return within 30 days of delivery.
To be eligible for a return, the item must be unused, unopened when applicable, in its original packaging, and in resellable condition.
Non-Returnable Items
The following items may not be eligible for return:
- Used tools or equipment
- Items missing original packaging, manuals, parts, or accessories
- Special order items
- Clearance or final sale items
- Items damaged due to misuse, improper installation, or normal wear and tear
- Large freight items unless approved in advance
How to Start a Return
To request a return, contact us with your order number and the reason for the return.
Please do not send items back without contacting us first. Returns sent without approval may be delayed or refused.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item approved for return.
Original shipping charges are non-refundable unless required by law or unless the return is due to our mistake.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to the original payment method. Please allow time for your bank or payment provider to process the refund.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, contact us as soon as possible with your order number and photos of the item and packaging.